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Frequently Asked Questions for Temporary Hotel Closure

Our Hotel & Leisure Club will be temporarily closed from 10th March until 18th June 2025 (provisionally) for essential maintenance and repairs.

If your booking has been impacted by our temporary hotel closure, we have compiled a list of frequently asked questions to provide clarity on the next steps. Here, you’ll find details on what the closure means for your booking. For further assistance, please contact our reservations team by email at reservations@barnstaplehotel.co.uk.

As many of you know, our hotel sustained damage from Storm Darragh in December, which led to a temporary closure while we installed a temporary roof. Unfortunately, this was only a short-term solution, and we now need to close again to complete the necessary repairs and ensure the safety and comfort of our guests. We appreciate your understanding as we work to enhance the hotel and look forward to welcoming you back soon.

If your booking falls within the closure period from 10th March to 18th June (provisionally), our team will be in contact with you to discuss your booking. We apologise for any inconvenience caused.

Please rest assured that our reservations team is actively reaching out to all affected guests. As we work through our bookings, we appreciate your patience and understanding. Rest assured, we will be in touch as soon as possible. If you haven't heard from us, please contact us at 01271 376221 or email reservations@barnstaplehotel.co.uk for assistance.

Our reception team is still available Monday - Friday, between 9am - 5pm for inquiries during the closure. Please contact us at 01271 376221 or email reservations@barnstaplehotel.co.uk for any assistance you may need.

The hotel will remain closed from 10th March to 18th June (provisionally) for repairs and upgrades. We will notify you in advance of any changes to these dates.

Yes, our team will be happy to assist with bookings for stays after 18th June. You can make a reservation by calling 01271 376221 or emailing reservations@barnstaplehotel.co.uk. Alternatively, you can explore our latest offers and breaks on our website for future bookings. We look forward to welcoming you!

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