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Frequently Asked Questions

You can check into the hotel from 3pm. On the day of departure, you will be required to check out of your room by 11am, but are welcome to stay and enjoy the hotel facilities.

When you stay with us, housekeeping will refresh your room daily. On stays of 4-nights or more, our housekeeping team will provide a full service halfway through your stay. If you desire a full service throughout your stay, this can be requested at reception but must be done the evening before.

We have car parking on site which is available free of charge for guests and health club members. 

Every room comes with tea/coffee making facilities as standard.

We offer one sitting for our Sunday Carvery, from 12pm to 2.30pm. We recommend booking as our Sunday Carveries tend to be popular, give our friendly team a call on 01271 376221 to reserve a table.

Monday - Friday 7am - 9.30am
Saturday - Sunday 7.30am - 9.45am

Brasserie Restaurant:

Monday - Sunday, 6.30pm - 9pm

Heanton Bar:

Monday - Sunday, Dinner Served 6pm - 9pm

When we offer Bed & Breakfast rates, these are not inclusive to children. Instead, we offer a ‘For the Kids’ package, where children aged 16 and under eat, drink and stay free.

Find out more

We offer discounted breaks throughout the year, to be the first to hear of our special offers and discounts we recommend signing up to our mailing list. You can also keep an eye on our offers page, which will be regularly updated with our latest promotions.

The Barnstaple Leisure Club is a members-only environment and is also available to residents of the hotel. To become a member speak to the Health Club directly on 01271 341602 or pop in and speak with them. 

The leisure club is open daily between 7am - 9pm, to contact them give them a call on 01271 341602 or, for general inquiries, email them at

The Leisure Club has a number of membership options available, which vary in price. They also offer an OAP and NHS discount. To see the full list of memberships, please download the tariff.

The Leisure Club boasts two pools, an indoor and outdoor pool both heated.

Indoor Pool:

Monday - Sunday 7am - 9.30pm
Last entry 30 minutes before closing

Outdoor Pool: 

Monday - Sunday 8am - 8pm 
Last entry 30 minutes before closing

Please note, our outdoor pool is seasonal and weather dependent.

Additional Questions

Should you have any other questions, please give us a call on 01271 376221 and a member of the team will be happy to help.

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